Last Updated: May 23, 2025
OORT ("we", "us", "our") respects and protects the privacy of those who explore OORT's products and services ("Services", including OORT Wallet) for our Services and those who sign up for and access our Services ("Customers", "Users", "you" and "your").
This Privacy Policy describes how we collect, use, and share personal information when you explore, sign up for or access our Services that we offered on our websites ("Site" and collectively the "Sites") or when you get access to Services using the OORT Wallet mobile app and our other app ("Apps") and related services.
All "Personal Information" (which is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time.
We collect and use your information in order to provide and improve our Services and your experience, protect the security and integrity of our platform, and meet our legal obligations.
We may share your information with other third-party companies and institutions as well as trusted third parties and service providers, in order to offer our Services and fulfill legal requirements.
It is important that you understand how we collect, use and share your information. You should read this privacy policy in full. If you do not wish your personal information to be collected, used, or disclosed as described in this Privacy Policy, or you are under 18 years of age, you should stop accessing our Services.
Your accessing and using our Services means that you accept this Privacy Policy and its terms. We may update our Privacy Policy from time to time and the update will be effective when we post the update. Your continuous accessing and using our Products and Services will be deemed as your consent to the update.
Besides this Privacy Policy, you shall also comply with OORT's other Terms of Use, other Policies, and other applicable rules as updated by OORT on its website and App from time to time. If you have any questions, please contact us at support@oortech.com.
We may collect the following personal information and documentation:
Email address, Twitter account (user name, registration date and time, number of followers/following), IP address, Name, Address, Date of birth, Gender, Marital status, Age, Native language, Degree obtained, Field of study, Current occupation.
Biometric information generated based on photos or videos you provide.
We collect your Wallet address and information, and transactions information.
Permission to camera, microphone and OORT storage access.
Information about the transactions made on our Services, such as the address/name of the sender, the address/name of the recipient, the amount, currency preferences, date, and/or timestamp.
Including communications with interfaces such as our in app customer support message, Voting responses, information provided to our team for queries and/or complaints.
Your contacts' information if you choose to invite friends to OORT Wallet.
Your App, browser, operating system, and device information.
Information about what you view or click on while visiting our Sites and Apps and how you use our Services.
Information about how our Services are performing when you use them, i.e. service-related diagnostic and performance information, and error messages or reports.
Information from cookies and similar technologies.
We may collect information about you—such as Basic Customer Information, Transaction Information, and Product Usage Information—as part of our regular business operations. For example, if you link your OORT Wallet with another OORT service, we may access and track your Wallet Information and Financial Information in order to provide and support OORT Wallet services.
We may obtain information about you from public databases, such as the United Nations Sanctions List, and the US ITA Consolidated Screening List etc using the information you provided to us, including your name, address, email address, phone number, gender, national ID number and nationality/country of residence, date of birth, job role, public employment profile, listing on any sanctions lists maintained by public authorities, and other data as necessary.
We may analyze public blockchain data, including timestamps of transactions or events, transaction IDs, digital signatures, transaction amounts, and wallet addresses.
We may receive information about you, such as your Site usage, interactions, age group, and survey responses etc
If you use your OORT Wallet account to conduct a transaction with a third party merchant, the merchant may provide us with data about you, such as your name and contact details, and your transaction with that merchant.
We may use third party service providers to conduct in-app surveys to better understand our Customers' experience and improve our Services. The information we receive from our research partners is pseudonymous.
Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Upon request OORT will provide you with information about and access to your Personal Information that we process. To request this information please contact us through support@oortech.com.
You have the right to access and correct, withdraw your consent or delete your Personal Information at any time. This may be accomplished by clicking on the link, "https://ga0m1ej8pw0.typeform.com/to/w66POa8c", where you can view and make changes to most of your Personal Information immediately.
If you wish to delete your account or request that we no longer use your information to provide you services by clicking the "https://ga0m1ej8pw0.typeform.com/to/w66POa8c" and following the instructions. For security purposes, certain Personal Information can only be changed by contacting support@oortech.com.
We will respond to your request promptly within a reasonable timeframe.
We use your personal information to deliver, personalize, operate, improve, create, and develop our Services, to provide you with a secure, smooth, efficient and customized experience as you use them, and for legal compliance, loss prevention, and anti-fraud purposes. We use certain information that is necessary to conclude and perform our Services or other relevant contract(s) (such as Terms of Use etc) with you. We will need to terminate your account if we cannot process your personal information for such purposes.
In order to provide you with our Services, and to allow you to set up an account and profile.
In order to provide you with personalized Services on OORT Wallet platform.
To address your request for support to OORT Wallet and to respond to customer care and other inquiries, including providing chat message support (including chatbots).
To send you administrative or account-related communications about our Services, which can include security updates or other product and services related information, through email, or in-product/push notifications. You may not opt-out of receiving critical service communications, such as emails or in-product/push notifications sent for legal or security purposes.
To verify accounts and related activity, find and address violations of our Terms of Use or policies, investigate suspicious activity, detect, prevent and combat harmful or unlawful behaviour, detect fraudulent behaviour and to maintain the integrity of our Services, including account takeover ("ATO") prevention and support
We work with service providers, partners and other third parties to help us provide our Services, and as a result we need to share certain information with these third parties. Please refer to our Terms of Use for more details.
We share your information with our advisors, regulators, tax authorities, law enforcement, government agencies, and industry partners to:
We work with third-party service providers to help us provide our Services. When we share information with third-party service providers in this capacity, we require them to use your information on our behalf.
Our Site includes links to other Web sites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
We retain your information as needed to provide our Services, comply with legal obligations, or protect our or others' interests. While retention requirements vary by country, we maintain internal retention policies on the basis of how information needs to be used. This includes considerations such as when the information was collected or created, whether it is necessary in order to continue offering you our Services, whether we are required to hold the information to comply with our legal obligations, including AML/KYC compliance or other financial regulatory obligations, or information preservation requirements. We also keep certain information where necessary to protect the safety, security and integrity of our Services, Customers, and Users.
In line with these considerations, we delete information that is no longer needed for the above purposes.
We will retain your information for as long as your account is active and your information is needed to provide you services, as necessary to validate or enforce the licenses to use Content, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services, please submit your request through "https://ga0m1ej8pw0.typeform.com/to/w66POa8c" on the site and following the instructions. If you are unable to access your account, please contact support@oortech.com. We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our third-party partners may use technologies such as cookies and trackers to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking "https://ga0m1ej8pw0.typeform.com/to/w66POa8c".
OORT will only use your personal information for the purposes described in this Privacy Statement and will not use your personal information for a purpose that is materially different without your express authorization.
Our websites and Services are not directed to persons under the age of 18, and we do not knowingly request or collect any information about persons under the age of 18. If you are under the age of 18, please do not provide any personal information through our Websites or Services. If a User or Customer submitting personal information is suspected of being younger than 18 years of age, we will require the relevant Customer or User to close his or her account, and will take steps to delete the individual's information as soon as possible.
You understand and accept that public blockchain-based systems depend on independent validators and blockchain technology uses an in-built decentralized governance system. Thus, to facilitate our global operations, we may transfer, store, and process your personal information throughout the world.
For example, because we operate and provide our Services globally, we may need to share your information with our global partners and service providers in different jurisdictions in order to develop, offer, and improve our Services.
Right to non-discrimination: We will not discriminate against you for exercising any of your rights provided to you under law.
To protect your privacy and security, we may take steps to verify your identity before complying with your request and we may decline your request if we are unable to verify your identity.
These rights are not absolute, and may be denied: (a) when granting access or assisting portability would adversely affect the rights and freedoms of others; (b) to protect our rights and properties; (c) where the request is frivolous or vexatious; or (d) as otherwise permitted by law.
We're constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well. We post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last updated is identified at the top of this page.
If you choose to use our referral service to tell someone else about our Site, share a link, or invite someone to OORT Wallet, we will ask you the referred person's name and email address. We will automatically send the referred person a one-time email inviting him or her to visit the Site. OORT stores this information for the sole purpose of sending this one-time email, tracking the success of our referral program, and managing access to OORT Wallet.
Your referred person may contact support@oortech.com to request that we remove this information from our database.